2. TERMS OF SALE
2.1 When making an order, you must follow the instructions on our website as to how to make your order and for making changes to your order before you submit it.
2.2 Once you select a product that you wish to order, irrespective of any previous price you have seen or heard, you will then be shown (on our website) the price you must pay including GST and any other charges, unless otherwise stated all charges are in Australian Dollars.
2.3 You must pay for the order in full at the time of ordering by one of the payment methods we provide on our website. You must be fully entitled to use the payment method or account used for purchases. The payment method or account must have sufficient funds or credit facilities to cover the purchase. We reserve the right to obtain validation of your payment details before providing you with the product and carry out security checks from time to time.
2.4 All orders are subject to acceptance and availability, and items in your shopping cart or wish list are not reserved and may be purchased by another customer.
2.5 If you discover that you have made a mistake with your order after you have submitted it to our online store, please contact customer service immediately through out CONTACT US portal. However, we cannot guarantee that we will be able to amend your order in accordance with your instructions.
3. ACCEPTANCE OF YOUR ORDER
3.1. Once you have placed your order, you will receive an email confirmation acknowledging the details of your order. This email is not an acceptance of your order, just a confirmation that we have received it.
3.2 Unless you cancel your order, acceptance of your order and completion of the contract between you and Rhodes & Beckett will be finalised when we email you to confirm the goods have been shipped.
3.3 We reserve the right, without prior notice, to limit the order quantity on any product or service and/or not to accept your order if we are unable to obtain authorisation for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or if it does not satisfy our quality control standards and is withdrawn. We may also refuse to process and therefore accept a transaction for any reason, or refuse service to anyone at any time at our discretion. We will not be liable to you, or any third party by reason of our withdrawing any merchandise from the website, removing or editing content on the website; refusing to process a transaction or suspending any transaction after processing has begun.
3.4 From time to time we may require verification of information prior to the acceptance and/or shipment of any order. We may at our discretion refuse to accept an Order from You for any reason, including but not limited to;
(a) Unavailability of stock or we may offer you an alternative product (in which case we may require you to re-submit Your Order);
(b) Your Order has not passed our security checks.
(c) We suspect that you might on sell our Products to other consumers.
3.5 Until the time when we accept your Order, we reserve the right to refuse to process your Order and you have the right to cancel your Order. If we or you have cancelled your Order before it has been accepted, we will promptly refund any payment already made by you to your original payment method.
4. PRODUCTS, CONTENT AND SPECIFICATIONS
4.1 All features, content, specifications, products and prices of products and services described or depicted on our website are subject to change at any time without notice. Certain weights, measures and similar descriptions are approximate and are provided for convenience purposes only. We make all reasonable efforts to accurately display the attributes of our products, including the applicable colours; however, the actual colour you see will depend on your computer system and we cannot guarantee that your computer will accurately display such colours.
4.2 The inclusion of any products or services in the website at a particular time does not imply or warrant that these products or services will be available at any time. It is your responsibility to ascertain and obey all applicable local, state, federal and international laws (including minimum age requirements) in regard to the possession, use and sale of any item purchased from the Website.
5. ITEMS DESCRIPTIONS & DETAILS
5.1 Every care has been taken to ensure that the descriptions and specifications on this website are correct. However, whilst every care is taken to ensure the colour reproduction is a reliable representation, the colours which are shown for the products on the website will depend on many factors – including your display settings. All sizes and measurements are approximate.
5.2 All Goods are subject to availability - we may not be able to supply your order; We will often display more than one item in the product imagery. However, these are for display purposes only and, unless explicitly stated, are sold separately.
5.3 Suits and shirts are made to order specifically for you. Processing timeframes are approximate and are displayed in the product and delivery details.
Rhodes & Beckett endeavours to make all website pricing correct. In the event content on the website contains incorrect information, or a product is listed at an incorrect price, due to typographical errors or error in pricing information, Rhodes & Beckett shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. Rhodes & Beckett shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged.
7. ACCURACY OF INFORMATION
Rhodes & Beckett attempts to ensure that information on the website is complete, accurate and current. Despite our efforts, the information on the website may occasionally be inaccurate, incomplete or out of date. We make no representation as to the completeness, accuracy or recentness of any information on the website. For example, products included on the website may be unavailable, may have different attributes than those listed, or may actually carry a different price than that stated on the Website. In addition, we may make changes in information about price and availability without notice.
8. SECURITY POLICY
8.1 When you place an order through this website your personal details are protected from interception, assuring your security. Depending on your browser, you will see a different confirmation that your connection is secure. For the most common browsers, you will see a closed padlock at the foot of the browser.
8.2 All transactions are confirmed and authorised by your card issuing bank. Rhodes & Beckett are rigorous in our approach in protecting the cardholder and we may contact you for additional security purposes should we deem this necessary.
9. SHIPPING LIMITATIONS
When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on the website. All purchases from the website are made pursuant to a shipment contract. As a result, risk of loss and title for items purchased from the website pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.
10. RETURNS & EXCHANGES
10.1 All purchases from Rhodes & Beckett may be returned for an exchange, credit note, or refund within 120 days from the date you place your order.
10.2 Returns will only be accepted providing the following conditions are met;
- Proof or purchase is obtained in the way of original receipt or online tax invoice, if the sale is registered in our database or a bank statement is provided.
- Merchandise is in its original condition with tags attached and is unwashed, unworn, unused and has not been altered.
- Exchanges are subject to stock availability.
- If exchanging for an item of higher value than the original item, additional charges will apply.
10.3 Providing the returns and exchange conditions are met, items can be returned to our online store. Please enclose a copy of your online receipt with details of your return request. Items returned without this form enclosed will take longer to process. Please note that we do not provide refunds for the value of any shipping costs.
10.4 In accordance with Australian Consumer Laws, merchandise which is not of acceptable quality, fit for purpose or is incorrectly described may be returned for an exchange, credit note, repair or refund with proof of purchase within a reasonable time frame. All garments must be assessed.
11. CUSTOMS, IMPORT DUTIES AND CLEARANCE FEES
For orders placed outside of Australia, please note that you are responsible for any customs and import duties and clearance fees (where applicable) in your own country and to check the duties and clearance fees with your local authorities.
12. RIGHTS IN MATERIALS
Except as otherwise expressly stated on the website, all trademarks, trade names, trade dress, service marks and logos used or displayed on this website are registered and unregistered trademarks, trade names, trade dress, service marks and logos (Intellectual Property) of Rhodes & Becket, and Rhodes & Beckett is a licensed user of all Intellectual Property. Nothing contained on this website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Intellectual Property without the written permission of the owner.
14. LINKING TO THIS WEBSITE
Creating or maintaining any link from another website to any page on this website without Rhodes & Beckett’s prior written permission is prohibited. Running or displaying this Website or any material displayed on this website in frames or through similar means on another website without Rhodes & Beckett’s prior written permission is prohibited. Any permitted links to this website must comply will all applicable laws, rule and regulations.
15. THIRD PARTY LINKS
From time to time, this website may contain links to websites that are not owned, operated or controlled by Rhodes & Beckett or its affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this website. Neither Rhodes & Beckett nor any of its affiliates are responsible for any content, materials or other information located on or accessible from any other website. Neither Rhodes & Beckett nor any of its affiliates endorse, guarantee, or make any representations or warranties regarding any other website, or any content, materials or other information located or accessible from such websites, or the results that you may obtain from using such websites. If you decide to access any other website linked to or from this Website, you do so entirely at your own risk.
16. INAPPROPRIATE MATERIAL
You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libellous, obscene, pornographic or profane material, or any virus, worm, time bomb, Trojan horse, automated device, spider, crawler, bot or routine that can collect unauthorised information or interfere with or disrupt the operations of the website, or any material that could constitute or encourage conduct that would be considered a criminal offence or give rise to civil liability, or otherwise violate any law. In addition to any remedies that Rhodes & Beckett or its affiliates may have at law or in equity, if Rhodes & Beckett or its affiliates reasonably determine that you have violated or are likely to violate the foregoing prohibitions, Rhodes & Beckett may take any action it reasonably deems necessary to cure or prevent the violation, including without limitation, the immediate removal from this website of the related materials. Rhodes & Beckett, its affiliates or its service providers will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing Rhodes & Beckett, its affiliates or its service providers to disclose the identity of anyone posting such materials.
17. USER INFORMATION
18. MOBILE TERMS OF SERVICE
Last updated: June 28, 2023
The Rhodes & Beckett mobile message service (the "Service") is operated by Rhodes & Beckett (“Rhodes & Beckett”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to Rhodes & Beckett’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Rhodes & Beckett through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Rhodes & Beckett. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to Rhodes or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Rhodes & Beckett mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to Rhodes or email email@example.com.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
YOUR USE OF THIS WEBSITE IS AT YOUR RISK. THE MATERIALS AND SERVICES PROVIDED IN CONNECTION WITH THIS WEB SITE ARE PROVIDED ,AS IS, WITHOUT ANY WARRANTIES OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY. NEITHER RHODES & BECKETT NOR ANY OF ITS AFFILIATES WARRANT THE ACCURACY OR COMPLETENESS OF THE MATERIALS OR SERVICES ON OR THROUGH THIS WEBSITE. THE MATERIALS AND SERVICES ON OR THROUGH THIS WEBSITE MAY BE OUT OF DATE, AND NEITHER RHODES & BECKETT NOR ANY OF ITS AFFILIATES MAKE ANY COMMITMENT OR ASSUMES ANY DUTY TO UPDATE SUCH MATERIALS OR SERVICES. THE FOREGOING EXCLUSIONS OF IMPLIED WARRANTIES DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS.
20. LIMITATIONS OF LIABILITY
Rhodes & Beckett, its affiliates and their service providers do not assume any responsibility, and shall not be liable for, any damages to, or viruses that may infect, your computer, telecommunication equipment, or other property caused by or arising from your access to, use of, or browsing this website or your downloading of any materials, from this website. IN NO EVENT WILL RHODES & BECKETT, ITS AFFILIATES OR THEIR SERVICE PROVIDERS, OR THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, SHAREHOLDERS, AFFILIATES, AGENTS, SUCCESSORS, ASSIGNS, RETAIL PARTNERS NOR ANY PARTY INVOLVED IN THE CREATION, PRODUCTION OR TRANSMISSION OF THIS WEBSITE BE LIABLE TO ANY PARTY FOR ANY INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION) ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THIS WEBSITE, ANY WEBSITES LINKED TO THIS WEBSITE, OR THE MATERIALS, INFORMATION OR SERVICES CONTAINED AT ANY OR ALL SUCH WEBSITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE FOREGOING LIMITATIONS OF LIABILITY DO NOT APPLY TO THE EXTENT PROHIBITED BY LAW. PLEASE REFER TO YOUR LOCAL LAWS FOR ANY SUCH PROHIBITIONS. IN THE EVENT OF ANY PROBLEM WITH THIS WEBSITE OR ANY CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE.
You agree to indemnify and hold harmless Rhodes & Beckett, its affiliates and their service providers, and their respective officers, directors, employees, shareholders, licensees, franchisees, affiliates, agents, successors, assigns, retail partners, or any other party involved in the creation, production or transmission of the website from and against any claims, damages, judgments, expenses, fees, or costs asserted against any of them based upon your use of the website, or the services provided in relation to the website, any damage to your computer, telecommunication equipment or other property allegedly arising from access to, use of, or browsing the website or your downloading of any materials, from the website.
You or we may suspend or terminate your account or your use of this website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you incur prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this website at any time without notice.